A month ago I received in my email a resume' from Cathy, a nurse in West Virginia, who was coming to visit St. Augustine for 2 months starting in Feb. Her resume' was wonderful but unfortunately she is what we consider a specialty nurse. I emailed her back, thanked her for interest in AMS and explained that we did not have an opportunity in her specialty and honestly didn't anticipate to see one. I try to always be upfront and honest with the nurses I work with. A few hours later I received an internal email telling me the email I had sent Cathy was not received due to a computer glitch of some sort.
A few days later I received a completed application from our website from this same nurse. I once again emailed her back and explained the situation. A few hours later I received the same internal email telling me of the computer error in sending my email to Cathy. Which was strange because my emails were going through to everyone else.
A few weeks later the same nurse called me to discuss working with AMS. Cathy had not received any of my "bad news" emails. I explained the situation, reviewed what other options she had available to her and told her I would stay in touch. A few minutes after hanging up the phone with Cathy, one of our local hospital clients emailed me with a contract opportunity for Cathy's exact specialty. The contract was for 8 weeks and started on the day Cathy would be moved to St. Augustine and available. I emailed Cathy's resume' to the hospital, the unit supervisor called her, interviewed her and offered Cathy the contract. As simple as that!
Tuesday, Cathy went to Solantic Walk In Clinic here in St. Augustine to complete her drug screen for AMS. We usually have Solantic call the AMS office for a credit card number. I was out of the office with the credit card when Solantic called but they did the screen anyway. That has never happened before.
Now add to this chain of events the fact that it only took Cathy half of the time it usually takes to get a Florida Nursing License. And when you consider that her license was processed in Tallahassee during the Christmas holiday ( when just about every government office is closed ) it almost qualifies as a Christmas miracle. And finally, I have emailed Cathy repeatedly since her phone call to the same email address that was on her resume' with not a single computer error or glitch.
Today I have a new nurse, Cathy, starting a new specialty contract at one of our local hospitals and I can't help but believe it has all taken place in spite of my best "not on purpose" efforts to mess it up. Sometimes you just have to sit back and count your blessings!
